Right of Withdrawal Information

30-Day Satisfaction Guarantee
Your satisfaction is our top priority. We are so confident in the quality of our ORTEX™ products that we offer an extended return period of 30 days.
How to return an item:
  1. Contact us: Send us an email within 30 days of receiving the goods to support@ortex.ch.
  2. Return: Send the product back in its original packaging and in good condition.
  3. Refund: Once we have received your return, we will refund the full purchase price within 5-7 business days.

Our promise:
We want you to feel completely confident with your purchase. No complicated forms, no stress – just first-class service.